Legal notice

This Shipping Policy is intended to provide general information about the delivery of products purchased from Culinary Shack Group.

All orders and deliveries are subject to applicable laws and regulations of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 (CPA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), where applicable, and other applicable consumer and commercial legislation.

Nothing in this Shipping Policy is intended to limit, exclude, or waive any right or protection that a consumer has under applicable South African law.

Where this Shipping Policy conflicts with a mandatory provision of applicable law, the applicable law will prevail.

Delivery dates and timeframes provided by Culinary Shack Group are estimates unless a specific delivery date or timeframe has been expressly agreed with the customer. Where applicable, statutory consumer rights relating to delivery, cancellation, returns, refunds, defective goods, and remedies remain unaffected. The CPA provides protections concerning agreed delivery arrangements and the consumer's right to examine delivered goods.

For online transactions, additional consumer protections may apply under the ECTA, including provisions concerning electronic transactions, order performance, and certain cancellation rights.

Nothing in this policy prevents a customer from exercising any legal right or remedy available under applicable South African law.

Important: This policy is provided for general business and customer-information purposes and does not constitute legal advice. Culinary Shack Group should obtain independent legal advice to ensure that its website terms, shipping policy, returns policy, privacy policy, warranties, and customer agreements are appropriate for its specific business model and products.